FAQs

G'day! Below are some of our FAQ's.  We're always happy to hear from our customers - please contact us at hello@jularoo.com if you have any additional questions.  

PACKAGING AND PERSONAL MESSAGES 

Your order will come on a beautiful card perfect for gift giving.  Upon request we will happily include a personal message to be included with your gift.

SHIPPING

We happily ship all over the world!

We are committed to you receiving your order as quickly as possible so we endeavor to send your package within 1 business day of purchase. 

Please note that we are not responsible for customs duty or brokerage fees on international orders. These will have to be paid by the customer where applicable.

CUSTOM ORDERS

We are very happy to create custom orders.  Please contact us at hello@jularoo.com to discuss your order.  

LAST ORDER DATES FOR CHRISTMAS 2019

We use USPS for all our shipping in the United States. All orders for Christmas delivery must be placed by Friday 20 December. After that date, we are happy to offer pricing for Express shipping for customers that need their gifts overnight.  

Please note that if you order after the recommended date listed above, your order may not arrive in time for Christmas.